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HIMACHAL PRADESH STATE
ELECTRICITY BOARD
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Download complete
information under section
4 (1) (b) of RTI ACT, 2005
For North Zone
1. C.E.(Transmission) stationed
at Hamirpur Chairman
2. Dy.C.E./Director
Design(Trans.) stationed Member at Hamirpur
3. A.A.O. O/o
SE(Op.) stationed at Hamirpur Member
4. Dy.C.E./S.E.(works)
to CE(Op.) North Convener
5. Dy.C.E./S.E.(Op.)
concerned
Presenting Officer
For
Central Zone
1. C.E.(Generation) stationed at Sunder Nagar Chairman
2. Dy.C.E./Director
Design(PH) stationed Member at Sunder Nagar
3. A.A.O.
O/o SE(Op.) stationed at Mandi Member
4. Dy.C.E./S.E.(works)
to CE(Op.) C.Z. Convener
5. Dy.C.E./S.E.(Op.)
concerned Presenting
Officer
The Committee shall be empowered to decide the cases of the
disputed bills up to Rs. 10,00,000/-(Ten lacs) only.
Note: - The
Convener and the Presenting Officer will not be the member of the
Committee.
The notification of Dispute Settlement Committee have been displayed on
HPSEB website
www.hpseb.com
7.2 FORUM FOR REDRESSAL OF GRIEVANCES OF THE CONSUMERS OF
HPSEB
HPSEB
has also established Forum for Redressal of Grievances of the Consumers of
HPSEB in accordance with the guidelines issued by HPERC as per clause 42(5)
of Indian Electricity Act, 2003. The Forum has started its function w.e.f.
21.6.2005. The address and telephone no. of the Forum is as under:-
Address:
- Block No.8, S.D.A.Complex, Kasumpti, Shimla-171
009.
Telephone:
- Secretary : 2626104
Chairman
: 2626483.
This Forum can
take up the complaints of any consumers-
a)
who is aggrieved by non-redressal of his grievance by the
distribution licensee; or
b)
who is not satisfied by the redressal of his grievance by the
distribution licensee; in accordance with the guidelines specified by the
Commission under sub-section-42 of the Act i.e. the HPERC (Guidelines for
Establishment of Forum for Redressal of Grievances of the Consumers)
Regulations, 2003.
This Forum shall
not take up kind of complaints mentioned below:-
1)
SOP complaints involving compensation.
2)
Complaints mentioned in regulation 8 of the HPERC (Guidelines for
Establishment of Forum for Redressal of Grievances of the Consumers)
Regulations, 2003.
3)
Matters subjudice before the Commission, any other Court, tribunal/
Statutory body.
4)
Unauthorized use of electricity as defined under Explanation to
section 126 of the Act; and
5)
Offences and penalties as specified under section 135 to 139 of the
Act;
All the
relevant forms for representation to the Forum are available on HPERC
website
www.hperc.org.in
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